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Privacy Policy

Updated May 15, 2020



THE RESPONSIBLE BODY IN THE MEANING OF DATA PROTECTION LAWS, IN PARTICULAR THE EU DATA PROTECTION REGULATION (GDPR), IS:

Christopher Berwing
Arlesheimerstrasse 17
4053 Basel
+41 76 661 03 76
hello@ankomst.ch
www.ankomst.ch


GENERAL NOTE
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the federal government (Data Protection Act, DSG), every person has the right to the protection of their privacy and protection against misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In cooperation with our hosting providers, we strive to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.

We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

By using this website you consent to the collection, processing and use of data as described below. This website can generally be visited without registration. In doing so, data such as pages called up or the name of the file called up, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or email address, are collected on a voluntary basis as far as possible. The data will not be passed on to third parties without your consent.

PROCESSING OF PERSONAL DATA
Personal data is all information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes all handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, we process - insofar as and insofar as the EU GDPR is applicable - personal data in accordance with the following legal bases in connection with Art. 6 Para. 1 GDPR:
lit. a) Processing of personal data with the consent of the data subject lit.b) Processing of personal data to fulfill a contract with the data subject and to carry out corresponding pre-contractual measures. c) Processing of personal data to fulfill a legal obligation to which we are subject in accordance with any applicable EU law or in accordance with any applicable law of a country in which the GDPR is fully or partially applicable . d) Processing of personal data to protect the vital interests of the data subject or another natural person. lit. f) Processing of personal data in order to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights as well as the interests of the data subject prevail. Legitimate interests are, in particular, our economic interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration that is necessary for the respective purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we limit the processing accordingly.

PRIVACY POLICY FOR COOKIES
This site uses cookies. These are small text files that make it possible to save specific, user-related information on the user's device while he is using the website. Cookies make it possible, in particular, to determine the frequency of use and the number of users of the pages, to analyze the behavior of the page usage, but also to make our offer more customer-friendly. Cookies remain stored after the end of a browser session and can be called up again when you visit the site again. If you do not want this, you should set your internet browser so that it refuses to accept cookies.

A general objection to the use of cookies used for online marketing purposes can be made for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http: // www.youronlinechoices.com/ . Furthermore, cookies can be saved by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this online offer.

DATA TRANSFER SECURITY (WITHOUT SSL)
Please note that data that is transmitted over an open network such as the Internet or an e-mail service without SSL encryption can be viewed by everyone. You can recognize an unencrypted connection by the fact that the address line of the browser shows "http: //" and no lock symbol is displayed in your browser line. Information that is transmitted over the Internet and content received online can, under certain circumstances, be transmitted via networks of third-party providers. We cannot guarantee the confidentiality of communications or documents transmitted via such open networks or third-party networks.

If you disclose personal information via an open network or third-party networks, you should be aware of the fact that your data will be lost or that third parties could potentially access this information and consequently collect and use the data without your consent. In many cases, the individual data packets are transmitted in encrypted form, but not the names of the sender and recipient. Even if the sender and the recipient live in the same country, the data transfer via such networks often takes place without controls also via third countries, ie also via countries that do not offer the same level of data protection as your country of domicile.We are not responsible for the security of your data while it is being transmitted over the Internet and we reject any liability for direct or indirect losses. We ask you to use other means of communication should you consider this necessary or sensible for security reasons.

Despite extensive technical and organizational security precautions, data can possibly be lost or intercepted and / or manipulated by unauthorized persons. As far as possible, we take suitable technical and organizational security measures to prevent this from happening within our system. However, your computer is outside the security area that we can control. It is your responsibility as the user to find out about the necessary safety precautions and to take appropriate measures in this regard. As the website operator, we are in no way liable for any damage that may arise from data loss or manipulation.

Data that you enter in online forms can be passed on to commissioned third parties for the purpose of order processing and viewed by them and, if necessary, processed.

PRIVACY POLICY FOR SERVER LOG FILES
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request
These data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.


THIRD PARTY SERVICES
This website uses Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services of the American Google LLC use cookies, among other things, and as a result data is transferred to Google in the USA, whereby we assume that no personal tracking takes place solely through the use of our website.

Google is committed to ensuring adequate data protection in accordance with the American-European and American-Swiss Privacy Shields.

Further information can be found in Google's privacy policy.


PRIVACY POLICY FOR CONTACT FORM
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.


PRIVACY POLICY FOR NEWSLETTER DATA
If you would like to receive the newsletter offered on this website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.


DATA SUBJECT RIGHTS, RIGHT TO CONFIRMATION
Every data subject has the right to request confirmation from the operator of the website as to whether personal data concerning data subjects are being processed. If you would like to make use of this right of confirmation, you can contact the data protection officer at any time.

RIGHT TO INFORMATION
Any person affected by the processing of personal data has the right to receive free information from the operator of this website about the personal data stored about him and a copy of this information at any time. In addition, the following information can be provided if necessary:
The processing purposes the categories of personal data that are processed, the recipients to whom the personal data has been disclosed or will be disclosed, if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for the determination this duration the existence of a right to correction or deletion of the personal data concerning you or the restriction of processing by the person responsible or a right to object to this processing the existence of a right of appeal to a supervisory authority if the personal data are not collected from the data subject: all available information about the Origin of the data
Furthermore, the data subject has the right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the data subject has the right to receive information about the appropriate guarantees in connection with the transmission.

If you would like to make use of this right to information, you can contact our data protection officer at any time.

RIGHT TO CORRECTION
Every person affected by the processing of personal data has the right to request the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - including by means of a supplementary declaration.

If you would like to exercise this right to correction, you can contact our data protection officer at any time.

RIGHT TO DELETION (RIGHT TO BE FORGOTTEN)
Any person affected by the processing of personal data has the right to demand that the person responsible for this website delete the personal data relating to them immediately, provided that one of the following reasons applies and insofar as the processing is not necessary:
The personal data were collected or otherwise processed for purposes for which they are no longer necessary The data subject revokes their consent on which the processing was based and there is no other legal basis for the processing The data subject lays down for reasons which arise from their particular situation, object to the processing and there are no overriding legitimate reasons for the processing, or the person concerned objects to the processing in the case of direct mail and associated profiling The personal data has been processed unlawfully The deletion of the personal data is required to fulfill a legal obligation under Union law or the law of the member states,The personal data was collected in relation to information society services offered that were made directly to a child
If one of the above reasons applies and you want to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer for this website will arrange for the deletion request to be complied with immediately.

RIGHT TO RESTRICTION OF PROCESSING
Every person affected by the processing of personal data has the right to request that the person responsible for this website restrict processing if one of the following conditions is met:
The correctness of the personal data is contested by the data subject for a period of time that enables the person responsible to check the correctness of the personal data The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction The use of personal data The person responsible no longer needs the personal data for the purposes of processing, but the person concerned needs them to assert, exercise or defend legal claims The person concerned has an objection to the processing for reasons that arise from their particular situation inserted and it has not yet been determinedwhether the legitimate reasons of the person responsible outweigh those of the data subject
If one of the above conditions is given, you can request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer for this website will arrange for the processing to be restricted.

RIGHT TO DATA PORTABILITY
Every person affected by the processing of personal data has the right to receive their personal data in a structured, commonly used and machine-readable format. You also have the right to have this data transmitted to another person responsible if the legal requirements are met.

Furthermore, the person concerned has the right to have the personal data transmitted directly from one person in charge to another person in charge, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.

To assert the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.
RIGHT TO OBJECT
Every person affected by the processing of personal data has the right to object to the processing of personal data concerning them at any time for reasons that arise from their particular situation.

The operator of this website will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or if the processing requires the assertion, exercise or Serves defense of legal claims.

To exercise the right to object, you can contact the data protection officer for this website directly.

RIGHT TO REVOCATION OF CONSENT UNDER DATA PROTECTION LAW
Any person affected by the processing of personal data has the right to revoke consent given to the processing of personal data at any time.

If you would like to assert your right to withdraw your consent, you can contact our data protection officer at any time.

DATA PROTECTION DECLARATION FOR OBJECTIVE ADVERTISING MAILS
We hereby object to the use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

PAID SERVICES
For the provision of chargeable services, we ask for additional data, such as payment details to process your order or To be able to carry out your order. We store this data in our systems until the statutory retention periods have expired.

PRIVACY POLICY FOR GOOGLE ANALYTICS
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

We can use the statistics obtained to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has added the code «_anonymizeIp ();» has been expanded to ensure an anonymous collection of IP addresses. As a result, IP addresses are processed in abbreviated form, so that personal references can be excluded. If the data collected about you can be linked to a person, this will be excluded immediately and the personal data will be deleted immediately.

The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https: // www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Deactivate Google Analytics.

You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This saves a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, ie you will have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer / device and must therefore be activated separately for each browser, computer or other device.

GOOGLE TAG MANAGER
Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offer. The Tag Manager itself, which implements the tags, does not process any personal data from users. With regard to the processing of users' personal data, reference is made to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.

PRIVACY POLICY FOR INSTAGRAM
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.

You can find more information on this in Instagram's data protection     declaration : http://instagram.com/about/legal/privacy/

ORDER PROCESSING IN THE ONLINE SHOP WITH A CUSTOMER ACCOUNT
We process the data of our customers acc. the data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO, as part of the order processes in our online shop, to enable you to select and order the selected products and services, as well as their payment and delivery or execution

The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. Processing takes place for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer services. We use session cookies, e.g. for storing the contents of the shopping cart, and permanent cookies, e.g. for storing the login status.

The processing takes place on the basis of Art. 6 Abs. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The information marked as necessary is required for the establishment and fulfillment of the contract. We only disclose the data to third parties in the context of delivery, payment or within the framework of legal permits and obligations. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).

Users can optionally create a user account in which they can see their orders in particular. As part of the registration, the required mandatory information is communicated to the users. The user accounts are not public and cannot be indexed by search engines such as Google. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax reasons in accordance with Art. 6 Para. 1 lit. c GDPR necessary. Information in the customer account remains until it is deleted and then archived in the event of a legal obligation. It is up to the users to save their data before the end of the contract if they have canceled.

As part of the registration and renewed logins as well as the use of our online services, we save the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the users in protection against misuse and other unauthorized use. This data is generally not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with. Art. 6 para. 1 lit. c GDPR.

The deletion takes place after the expiry of legal warranty and comparable obligations, the need to store the data is checked at irregular intervals. In the case of the statutory archiving obligations, the deletion takes place after their expiry.

AGENCY SERVICES
We process the data of our customers acc. the data protection regulations of the federal government (data protection act, DSG) and the EU-DSGVO within the scope of our contractual services.

We process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, etc.), contract data (e.g. subject matter of the contract, term), payment data (e.g. bank details, payment history), usage - and metadata (e.g. in the context of evaluating and measuring the success of marketing measures). Those affected include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of processing is to provide contractual services, billing and our customer service. The legal basis for processing results from Art. 6 Para. 1 lit. b GDPR (contractual services), Art. 6 Para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process datawhich are necessary for the establishment and fulfillment of the contractual services and indicate the necessity of their specification. Disclosure to external parties only takes place if it is necessary in the context of an order. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements for order processing in accordance with. Art. 28 GDPR and do not process the data for purposes other than those specified in the order.When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements for order processing in accordance with. Art. 28 GDPR and do not process the data for purposes other than those specified in the order.When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements for order processing in accordance with. Art. 28 GDPR and do not process the data for purposes other than those specified in the order.

We delete the data after the expiry of statutory warranty and comparable obligations. The need to store the data is checked at irregular intervals. In the case of the statutory archiving obligations, the deletion takes place after their expiry. In the case of data that has been disclosed to us in the context of an order by the client, we delete the data according to the specifications of the order, generally after the end of the order.

CONTRACTUAL SERVICES
We process the data of our contractual partners and interested parties as well as other clients, customers, clients, clients or contractual partners (uniformly referred to as "contractual partners") in accordance with the data protection regulations of the federal government (data protection act, DSG) and the EU-DSGVO according to Art. 6 Abs. 1 lit. b. GDPR in order to provide you with our contractual or pre-contractual services. The data processed, the type, scope and purpose and the necessity of their processing are determined by the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g. names and addresses), contact details (e.g. e-mail addresses and telephone numbers) as well as contract data (e.g. services used, contract content, contractual communication, names of contact persons) and payment data (e.g. bank details, payment history ).

As a matter of principle, we do not process special categories of personal data, unless these are components of a commissioned or contractual processing.

We process data that are required for the establishment and fulfillment of the contractual services and point out the necessity of their disclosure, if this is not evident for the contractual partner. Disclosure to external persons or companies only takes place if it is required in the context of a contract. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements.

When using our online services, we can save the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the interests of the users in protection against misuse and other unauthorized use. A transfer of this data to third parties does not take place, unless it is to pursue our claims acc. Art. 6 para. 1 lit. f. GDPR required or there is a legal obligation to do so in accordance with. Art. 6 para. 1 lit. c. GDPR.

The data will be deleted when the data is no longer required to fulfill contractual or statutory duties of care or to deal with any warranty or comparable obligations, whereby the need to store the data is checked at irregular intervals. In addition, the statutory retention requirements apply.

NOTE CONCERNING DATA TRANSFER TO THE USA (UNITED STATES OF AMERICA)
For the sake of completeness, we would like to point out that for users based in Switzerland there are monitoring measures by US authorities, which generally store all personal data from Switzerland - which in the USA were transmitted - made possible.

This happens without differentiation, restriction or exception based on the objectives pursued and without an objective criterion that makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes, those with access to be able to justify this data as well as interventions associated with its use. We would also like to point out that in the USA there are no legal remedies for the data subjects from Switzerland that would allow them to gain access to the data concerning you and to have it corrected or deleted. there is no effective judicial protection against general access rights of US authorities. We explicitly point out this legal and factual situation to those affected,to make an appropriately informed decision to consent to the use of their data.

We would like to point out to users residing in a member state of the EU that, from the point of view of the European Union, the USA does not have an adequate level of data protection.

COPYRIGHT
The copyright and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of all files.

Whoever commits a copyright infringement without the consent of the respective rights holder can make himself liable to prosecution and possibly liable for damages.

GENERAL DISCLAIMER
All information on this website has been carefully checked. We strive to keep our information offering up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, correctness and topicality of information, including journalistic and editorial information. Liability claims from material or immaterial damage caused by the use of the information provided are excluded, unless it can be proven that there was willful intent or gross negligence.

The publisher can change or delete texts at his own discretion and without notice and is not obliged to update the content of this website. Use or access to this website is at the visitor's own risk. The publisher, its clients or partners are not responsible for damage, such as direct, indirect, accidental, specifically to be determined in advance or consequential damage, which allegedly resulted from visiting this website and therefore assume no liability for this.

The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that is contrary to common decency.

CHANGES
We can adapt this data protection declaration at any time without prior notice. The current version published on our website applies. If the data protection declaration is part of an agreement with you, we will inform you of the change in the event of an update by e-mail or in another suitable manner.

QUESTIONS TO THE DATA PROTECTION OFFICER
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration.


Basel, May 15, 2020
Source: SwissAnwalt  






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